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Terms & Conditions

AGREEMENT TO USE

The present General Terms and Conditions apply to a free use of the functionalities of the site, as well as to all orders and distance sales contracts which are to be made and concluded with us for the distance sale and delivery of goods (items). Nothing in these rules and conditions prejudices your legitimate consumer rights, including your right to insist that the goods you purchase must answer their description, must be fit for the purpose they are made for, and must be of satisfactory quality.

By clicking on any link, button or application located on the site, with the exception of the link to these General Terms and Conditions, users expressly and unconditionally agree with the present General Terms and Conditions for use of particular functionalities of the site and the online store. You can browse the site freely without registration.

The present General Terms and Conditions furthermore regulate the deliveries of each item you order from 14SAINTDENIS. By ordering a particular item, you agree to be legally bound by a Purchase and Sales Contract governed by the applicable law and these General Terms and Conditions.

TERMS AND CONDITIONS. ACCEPTANCE

You accept the present General Terms and Conditions indefinitely, as from the moment of your registration and/or use of any service whatsoever provided by 14SAINTDENIS, via the site or the online store.

Using the site and/or the online store implies that you have familiarised yourself and have agreed with any subsequent change of the present General Terms and Conditions.

Each user of 14SAINTDENIS is deemed bound by a Distance Purchase and Sales Contract upon making distance purchases implemented via the online store operating under the domain name www.14saintdenis.com. The distance purchase and sales contract is deemed concluded as from the moment in which 14SAINTDENIS confirms your particular order, under terms for validation of the orders specified in the present General Terms and Conditions, Section VII Orders.

14SAINTDENIS SERVICES

Within the 14SAINTDENIS site and/or online store, you can use the following services:
browse the content of the site and/or the online store;
make distance purchases and sales of goods (items);
compile and use data and information provided about specified items.
14SAINTDENIS produces, executes and offers for distance sale high-quality limited lines of designer apparel and accessories of its own brand and distinctive design.

14SAINTDENIS takes meticulous care of the information it provides about each of its items offered for sale via the online store www.14saintdenis.com. The information is accurate, clear and detailed and provides particulars about the various sizes, a detailed description of the type of materials, the quality requirements applied in the execution, details about the manner of production, including information about the use of handwork in the hand-crafting or hand-finishing of the items.

The crafting and finishing of each of the items supplied by 14SAINTDENIS involves, among other things, handwork and imagination, and in this sense 14SAINTDENIS does not guarantee that each item has an identical texture of the type of material used (real leather, a weave of wool fabrics, silver elements) or an individual approach to apparel hemming.

The images published on the site are of high quality resolution in order to present as accurately as possible the texture of the materials used and the colours of the various items. Nevertheless, the colours, their brightness and clarity will depend on your personal monitors, and in this sense 14SAINTDENIS is unable to guarantee that they correspond to the actual ones.

14SAINTDENIS provides its services including scheduled and unscheduled interruptions. All aspects of the services are subject to change or removal in the sole discretion of 14SAINTDENIS.

14SAINTDENIS reserves the right to refuse to provide a service temporarily or indefinitely, and this includes reserving the right to cancel, at its discretion, unconfirmed orders or erase inactive profiles.

The services of 14SAINTDENISare provided as they are and as far as available. 14SAINTDENIS does not guarantee that the services will meet your requirements or that the services will be provided continuously, in a timely fashion, securely or without errors...

REGISTRATION

The registration procedure on the site is completely voluntary and free of charge. The registration is necessary when making distance purchases via the online store of 14SAINTDENIS. In order to register, you have to complete the registration form which can be accessed here.

After completing the registration procedure, you create a profile in 14SAINTDENIS. Your profile is accessible by means of a user name and a password that you select when you complete the registration form. Registered users are able to compile a list of favourite products, to add several delivery addresses and to choose between them, and to be e-mailed information and offers by us. The particulars required for registration are: name, patronymic and surname, address of delivery, contact telephone, and electronic mail.

By successfully completing your registration, you confirm that the personal details you provide upon the registration procedure are true, accurate and up-to-date in every respect. 14SAINTDENIS disclaims all liability for any information that is submitted untruly, incorrectly or inaccurately, for any true information that is submitted in a misleading manner, as well as for any misprints.

By successfully completing the registration, you confirm that:

you are an adult, aged 18 or older;

you have read and accept the present General Terms and Conditions.

14SAINTDENIS is absolutely unable to control whether infant users obtain access to the services it provides and does not guarantee that infant or underage users can make distance purchases via the online store of 14SAINTDENIS.

Please consider that you are fully responsible for all activities carried out through your profile or under the profile name. Disclosing your access password to another person is entirely at your own risk.

ORDERS

To place an order to the online store of 14SAINTDENIS, the user must point the item he or she has selected and specify details regarding size, quantity and terms of delivery. The order is activated to the online store of 14SAINTDENIS by pressing the button “buy”, which is located below the particulars of delivery of the item(s) concerned.

An order is accepted when we expressly confirm your order by means of an electronic letter to the e-mail address you have indicated, in the form of a document entitled “order confirmation”, which states that we accept your order. The e-mailed confirmation lists the item ordered, quantity, order number, and date and hour when the order was placed.

In case a particular item ordered is out of stock, a 14SAINTDENIS consultant will advise the user when the item will be in stock. If the user does not agree to the delay of the order or to order another item (similar model), the order may be cancelled.

Orders in the online store of 14SAINTDENIS(www.14saintdenis.com) are accepted 24 (twenty-four) hours a day, 7 (seven) days a week.

Orders received from users who have stated incorrect particulars upon their registration may be cancelled. 14SAINTDENIS reserves the right to notify users of incorrect particulars or missing particulars in your profile when the orders are processed, and if it does not receive correct particulars from you within 48 (forty-eight) hours, such orders will be assigned a “cancelled” status as being impossible to fulfil.

The order confirmation sent to your e-mail address is considered to be a conclusion of a Distance Purchase and Sales Contract between you and 14SAINTDENIS, operating under the domain name of www.14saintdenis.com. Our order confirmation is considered to have taken effect when it was sent to the electronic address you have indicated in the registration form even if, for any reasons beyond the control of 14SAINTDENIS, the electronic letter has not reached you.

You may withdraw an order placed without having to state any reasons for your withdrawal not later than the confirmation of the order on the part of 14SAINTDENIS. An order may be withdrawn by means of an electronic mail to the e-mail address indicated on the site: info@14saintdenis.com. To be considered valid, a withdrawal must state: order number, name and surname, and e-mail address as registered on the site, as well as the price of the order.

14SAINTDENIS may terminate the contract if an item you have ordered is not available for any reason whatsoever. If this is the case, we will inform you and will refund the full amount of the sum if you have already paid for any such item.

PRICES

The prices of the items supplied in the online store of 14SAINTDENIS are quoted in the following currencies from among which you can choose: EUR , GBP or USD.

While we take every care in describing all details and prices related to the items supplied, mistakes may occur. If you find any mistake in the price of the items ordered, please inform us as soon as possible and we will enable you to confirm your order at the correct price or to cancel it.

14SAINTDENIS reserves the right to correct any mistakes, inaccuracies or omissions and to modify or update any information on items supplied at any time without notice. 14SAINTDENIS reserves the right to refuse to fulfil orders about which information containing mistakes or inaccuracies has been indicated, including without limitation mistakes and inaccuracies regarding prices, currency conversion, delivery, terms of payment or return of items supplied.

14SAINTDENIS aims to provide best customer satisfaction and all taxes & duties are included in the price of the goods you purchase in European Union. Custom duties, taxes and fees are exclusive in the stated prices for all countries outside European Union. In case the order wasn’t shipped successfully because of incorrect information, provided by the customer (contact number, address, etc.) of if the customer doesn’t accept the shipment, the shipping is still at the expense of the customer. We will keep the sum for the shipping expenses (the returning of the product as well) from the total order sum.

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